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YOUTH STAFF / FREQUENTLY ASKED QUESTIONS

Before Boarding

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How long do pre-employment steps take to complete?

It takes an average of 4 - 6 weeks depending on certain factors including which country you are from. Medical examinations can take up to 4 weeks to complete and Visa applications take different amounts of time, again, depending on your nationality.

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Will I have to complete a medical exam before I can work onboard?

Yes, a physical examination is required for all team members before they are allowed to commence shipboard duties. Our medical team has approved a number of facilities that are certified to complete a Carnival Medical. It is recommended to wait until we extend a contract/offer to you before you start your medical. You are responsible for scheduling your own medical appointment, along with all costs. The cost of your medical will not be reimbursed.

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Do I need a passport?

Yes, in order to work on board you will need a valid passport, this includes United States Citizens. If applicable, a visa may be required to work on board our vessels, if that\'s the case our casting supervisors will assist you with the process. Should you need a visa please save your receipt and turn it in to the staff office once on board for reimbursement.

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Do you have an official list of specific countries and the islands I will be visiting during my posting so I can seek medical advice about immunizations I may need?

Once you receive your ship assignment, you can check your itinerary at www.carnival.com at any time

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Will I receive a copy of my contract before I sign on the ship?

Yes, you will receive a Letter of Employment which you will need to present to US Customs & Border Protection along with an emailed copy of your Seafarers Agreement. 2 hard copies of your Seafarers Agreement will be provided to you on board for you to sign. One you will keep and the other will be kept on file by the staff office. Typically contracts are 6 months in length.

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Do I need to pay for baggage fees?

While you will need to pay for these fees initially, keep your receipts and CCL will reimburse your baggage costs at the staff office once onboard. CCL does NOT reimburse for overweight baggage.

Once Onboard

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What can I bring onboard?

Once hired you will be provided with a Know Before You Go (KBYG) guidebook which will contain this information.

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Can I bring my pet?

No, pets are not allowed onboard.

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Do I need to bring money?

It is recommended that you bring anywhere between $200-250 or more in cash and, if possible, a major credit card for emergencies or to cover costs until you receive your first pay.

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How do I get paid?

Team Members can get paid through a variety of different channels. If you are a United States Citizen and have a valid US Bank account, we can arrange for you to be paid via direct deposit. All Team Members will be provided with a JP Morgan account for their pay to go into. This comes along with a pre-paid card that can be used in stores, online and at ATM's to access your pay. You can also wire money through the JP Morgan website or through Western Union & Money Gram on board the ship. You can also be paid by check which can be cashed onboard or in any bank, US or Non US. Being paid in cash is not an option.

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If I have an issue with pay while onboard, who should I contact?

Contact your onboard Paymaster. If you are off the ship, you can contact Shipboard Payroll.

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As I am working at sea, will I have to pay tax on my wages?

All United States Citizens will pay federal taxes but not state taxes while at sea. All other Team Members are exempt from taxes.

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Do I have to pay for food or accommodation on board?

No, both of these are provided to you as part of your employment package.

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Can I smoke in my cabin? Where can I smoke onboard?

You cannot smoke in your cabin and all cabins are fitted with highly sensitive smoke detectors. However, there are designated smoking areas on board for the crew to use. These areas are accessible 24 hours a day.

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Will I get training?

Yes, once you arrive on board you will receive safety training, followed by shipboard orientation training during your first voyage. Periodically throughout your contract, as it becomes necessary you will receive other trainings.

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Do I get benefits?

Yes, after being with CCL for 6 months you will get cruise benefits. More details can be obtained onboard and can be found in the KBYG guidebook.

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Will I need medical insurance?

No, every ship has a Medical Center staffed with doctors and nurses. While onboard, you'll be covered for all medical expenses except those related to pre-existing conditions. You'll be asked to sign a letter acknowledging that any pre-existing conditions will be personally covered by you.

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What facilities on board am I allowed to use?

We have a crew laundry room and a crew gym you can use at any time.

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Will I be able to get off the ship in port?

Yes, so long as your schedule allows.

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Can I go home at times during my contract?

You cannot go home during your contract except in the case of an emergency at home.

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My friend/colleague/family member is interested in applying to work for Carnival. Where should I refer them to?

Please refer them to www.carnivalentertainment.com

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What do I do if I decide I don't like the job and want to go home?

You really need to give yourself around 6 to 8 weeks to get acclimated to life onboard. If after that you still don't think the life is right for you, speak to your department head and HR director and they will be able to assist you.

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How do I communicate with my family and friends?

There are many different ways to communicate with your family and friends while onboard. These include telephone cards and Wi-Fi packages. For more information please refer to the KBYG guide booklet.

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Am I allowed to receive mail/packages while onboard?

Yes, mail and packages are received every time the ship reaches its home port. More information will be available upon arriving on board.

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Can I date someone on board?

Yes, it is acceptable to date other team members; however, fraternization with guests is strictly prohibited.

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I found Carnival through a Casting Director or Agent, should I be contacting them with any other questions?

You can contact your agent with questions. However, if they or you are still unsure about anything, please contact CCL directly through your recruitment contact.

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Will I be doing the same job throughout the entire contract or will I change through positions?

You will not change positions.

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Will I get sea sick?

If you are prone to this condition then you may get sea sick. However, sea sickness medication is provided for no charge at the Medical Center.

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How many hours will I work per day?

Your working hours will differ each day but no team member will be expected to work more than 70 hours per week. Typically for the Entertainment team your working hours will range from 35-60 per week depending on your position.

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Will my roommate be from my department?

There is a 90% chance that they will be but sometimes, due to manning constraints you may have to share with someone from a different department. They will however always be of the same gender.

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Are we allowed to bring cellphones/electronic devices to work?

No, cellphones and other devices are not allowed while you are on duty.

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Will I have to pay for my own flights?

Carnival automatically provides flights for all of its team members to join their ship and to return home to their original airport. These flights are usually generated within a week of your expected departure date. If you would like to fly to a different airport at the end of your contract, please notify your Youth Director as early as possible but at least 6 weeks in advance of your sign off date. You will be required to book your own ticket and Carnival will reimburse you up to the approved amount based on comparable flights to your original home airport before you leave the ship or at the start of your next contract.

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Who do I report to once onboard?

Youth Director

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Do I get my own cabin?

You will have shared accommodations with bunk beds, closets, a desk, TV/DVD, and private bathroom.

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Do I need to buy uniform?

Your uniform will be provided to you onboard. It is your responsibility to keep it in presentable condition and to take it with you for future contracts.

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Do I have extra duties?

Please refer to the "Specifics About Your Position" section in the KBYG.

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Do I get a day off at any time?

No, but you will receive time off each day to relax and often extended time on port days to explore the ports of call.

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What if I want to do another contract? What is the procedure for requesting another contract?

You will receive a mid-contract evaluation and based on your level of performance you will receive a list of available ships to choose for your next contract. If you wish to request a specific ship, CCL will try to accommodate. This may result in an extended or shortened vacation.

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Will I spend my whole contract on one ship or is there a chance I will bounce from ship to ship?

Usually you will spend your whole contract on one ship; however, they may be a chance that you may move around depending on certain circumstances.

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Do I have the same schedule every week?

You are scheduled on a rotation basis, which means yourself and your colleagues will take turns working different areas of the schedule.

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Do we just sit down and babysit children?

No, we are an activity based program, which means we are involving children in a variety of activities that were designed to get their attention and make them have tons of fun. Just sitting down and observing how the kids play with no interaction is not what we do, as we have to be energetic and fun, because kids relate to us and copy what we do. After all, we are here to provide a great and memorable experience to our guests, especially kids.

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Are we allowed to discipline children?

No, under no circumstances are we allowed to discipline children. We can advise the parents once they come to get them, but we are not allowed to raise our voices, shout, and show aggression or anything of the sort.

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Will I be required to change diapers?

Yes, in your job description it states that you will be changing diapers if need be.
Click here for a tutorial.

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Is facial hair allowed while working around children?

No, facial hair is not acceptable. Men have to be shaved clean, groomed and presentable on every shift.

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