RESPONSIBILITIES

• Ensure friendly, jovial and positive attitude with all children, parents, staff and management at all times
• Bring enthusiasm and care to the program when running activities and working with the minor guests
• Ensure the safety and supervision of all children participating in activities
• Create and implement youth activity schedules as per programming mandates (core youth programs, Night Owls, partnership activities and family activities)
• Manage lounge reservations and food orders
• Develop great relationships with other departments onboard and collaborate to drive guest experience
• Develop and manage staff schedule
• Conduct and evaluate all Youth Staff upon them joining a vessel, including 3 month training program for all new hires, including performance appraisals for all staff
• Ensure implementation of Policies and Procedures set forth in the Hotel Operations-Youth Manual and follows all programming mandates
• Maintain and control usage of Youth supplies and ensure property is kept in good order and inventories are kept up to date
• Submit any work orders using InfoShip for anything that needs to be repaired for the youth facilities
• Update CPS (Crew Personnel System) for Youth Staff as needed
• Monitor TGEM system and drive higher guest satisfaction for youth initiatives
• Own all USPH, Environmental & HESS/MS procedures pertaining to Youth Programs including responsibilities for all managers (ie. Exemptions, drills, searches, etc.)
• Participate in and/or lead Youth Department Team Building activities
• Conduct staff meetings, coach and develop talent
• Manage program budget
• Update and maintain required documents and voyage information each cruise
• Train staff and conduct regular evaluations
• Submit Safety Observations weekly and ensure Safety Representative follows protocols
• Demonstrate commitment to Carnival Service Values
• Provide excellent hospitality to all guests
• Ensure uniform policy, the Carnival Look and good hygiene is being followed at all times by all Youth Staff
• Supervise and schedule the waterslide operations and ensure all safety rules and regulations are being followed by all youth staff
• Must be willing to perform CPR and First Aid as needed
• Manage Animator/Characters positions
• All other duties deemed necessary by the Youth Director, Hotel Director or Shoreside Management

QUALIFICATIONS:

• Minimum 3 years of experience working with children, preferably in a camp or other activity-based setting.
• Experience managing a youth/camp program and leading team of people
• Bachelor’s Degree preferred
• Must be willing to work with children from ages 2 to 11 years old and children with special needs as well as children under the age of 2 years.
• Must be able to speak proficient English (speak, read and write fluently.)
• Must be outgoing and able to lead large groups of children.
• Must have hospitality skills & be focused on guest services.
• CPR and First Aid Certification.
• Must be willing to perform CPR and First Aid as needed.

SUBMISSION REQUIREMENTS:

• Resume outlining previous employment experience and education in a Word Doc or PDF format.
• Two letters of recommendation attached with resume.
• Photo.

RESPONSIBILITIES

• Displaying a friendly, caring, positive attitude with all children and parents at all times
• Ensuring the safety and supervision of all children participating in activities
• Ensuring the playroom is cleaned and organized at the end of each shift according to established standards
• Keeping up children’s hygiene by consistently tending to their needs (diapering, washing hands, wiping noses, etc.)
• Successfully completing the 3-month training program led by the Assistant Youth Director/ Youth Director (for all new Youth Staff)
• Following the policies and procedures/mandates in the Youth Operations- Youth Programming Guidelines and in Hotel Operations – Youth Operating Policies & Procedures
• Abiding by the rules and regulations set by Carnival and/or the ship’s command
• Demonstrating commitment to Carnival Service Values
• Supervising waterslide operations and ensuring all safety rules and regulations are followed
• Actively participating in assigned activities including, but not limited to, trainings, drills, safety briefings (including “Port Manning”), Kid’s Lunch, Kid’s Dinner, Just Ask, Sail Away, Welcome Aboard Show, Embark, Debark, meetings, performances, character appearances, holiday events, etc.
• Being well informed of all activities outlined in Youth Activity Schedules, partnerships (Build-A-Bear, Hasbro, Dr. Seuss “Seuss at Sea”) and family activities
• Following all U.S. Public Health, environmental and HESS/MS procedures
• Informing Youth Director of all incidents
• Providing Night Owls Program for guests per mandates
• Maintaining and controlling use of Camp supplies, ensuring al are kept in good order and inventories are kept up to date
• Ensuring the uniform policy, the Carnival Look and good hygiene is followed at all times
• Working during the specific times listed on your schedule
• Complying schedule rotation while following Fun Time procedures
• Ensure the Animator/Characters are chaperoned and their safety is looked after. There may be times you will be called to fill in the role of Animator.
• Must be willing to perform CPR and First Aid as needed
• If no Animator or character performer is on board or if one of the performers is sick, somebody within the Youth Department will fill in the role of Dr. Seuss and be paid per performance if necessary
• All other duties deemed necessary by the Youth Director, Hotel Director or Shoreside Management

QUALIFICATIONS:

• Must have and present one of the following or anything similar to the items listed below plus minimum 2 year of experience in related fields:
• Must be 21 years of age.
• Minimum 2 years of experience working with kids.
• Care Certification.
• Bachelor’s Degree or higher in Education/Recreation/Park/Tourism preferred.
• Psychology Degree.
• Special Needs Worker.
• Child & Youth Worker Diploma.
• Early Childhood Education Diploma.
• Educational Assistant Diploma.

EXPERIENCE:

• Must have at least 2 years of experience working in any of the following fields or programs:
• Professionally working with kids/youth.
• Creative background (artistic.)
• YMCA or other after school programs.
• Leading large groups of children (Sports Coach/Camp Counselor.)
• Professional child care centers.

ADDITIONAL REQUIREMENTS:

• Must be willing to work with children from ages 2 to 11 years old and children with special needs as well as children under the age of 2 years.
• Must be able to speak proficient English (speak, read and write fluently.)
• Must be outgoing and able to lead large groups of children.
• Must have hospitality skills & be focused on guest services.
• Submit CPR and First Aid Certificate.
• Must be willing to perform CPR and First Aid as needed.

SUBMISSION REQUIREMENTS:

• Resume outlining previous employment experience and education in a Word Doc or PDF format.
• Two letters of recommendation attached with resume. 
• Photo.